At IU, how do I set or reset my vendor password for Imail or Umail?

The password or passphrase you use to access your Imail or Umail account depends on how you reach your account. You may use your Indiana University Network ID passphrase to access your account if you sign in through OneStart, https://imail.iu.edu/, or https://umail.iu.edu/. However, you may also access your email (and additional, advanced features) via the vendors' portals using your vendor password.

If you have forgotten your Imail or Umail vendor password, you can reset it using your IU Network ID. Resetting your vendor password will not affect your Network ID.

To reset your vendor password:

1. For Umail, visit https://umail.iu.edu/ . For Imail, visit https://imail.iu.edu/ .
   
   
2. Below the login button, click Set your password here. If prompted, log into CAS using your IU Network ID.
   
   
3. You should see a new page displaying vendor-specific password complexity requirements. Enter your new vendor password in each of the two boxes provided, and then click Set Password.
   
   
4. A confirmation page will display "Password changed successfully.".

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