At IUB and IUPUI, how do I create a UMS voice mail distribution list from my telephone?

A Unified Messaging Service (UMS) voice mail distribution list or personal group can be useful if you frequently communicate by voice mail with groups of multiple users.

After you have accessed your UMS voice mail (see In UMS, how do I check my voice mail?), follow the steps below to create a distribution list:

1. Press 5 to access Manage Personal Options.
   
   
2. Press 5 to access Administrative Options.
   
   
3. Press 1 to access Personal Groups.
   
   
4. Press 2 to add a new Personal Group number; groups numbers can be from 2 to 32 digits.
   
   
5. Press 1 to add new members. You may add members by their 10-digit telephone number, or you can press 2 to use Dial By Name.

To send a message to a distribution list, access your voice mail and follow the steps below:

1. Press 4 to Send a message.
   
   
2. Press 3 for Personal Groups.
   
   
3. Enter group number followed by  # .
   
   
4. Press  # .
   
   
5. Record your message.

Follow the URL below for a UMS voice mail training video and a printable UMS wallet card with common shortcuts:

If you have questions about your UMS account on an office phone, contact a Telecommunications Consultant at 812-856-2287 (IUB) or 317-274-3004 (IUPUI). Campus housing residents, contact Campus Housing Telephone Services at 812-855-4455. (This call is free from any campus phone at IUB or IUPUI by dialing 5-4455.) To report trouble with UMS, call 812-855-2111 (IUB) or 317-274-3004 (IUPUI).