At IU, in Mozilla Thunderbird for Mac OS X, how do I read my Cyrus or Exchange mail using IMAP?

Note: For the settings to configure a desktop client to read your Imail or Umail account, see Configuring a desktop email client for Imail or Umail.

On this page:

• Configuring Thunderbird
• Sending mail
• Reading mail

Configuring Thunderbird

Note: If this is the first time you are configuring an account in Thunderbird, the Account Wizard might appear. If it does, click Cancel and then follow these instructions:

1. In Thunderbird, from the Tools menu, select Account Settings... and then click Add Account... .
   
   
2. In the New Account Setup window, select Email account and click Continue.
   
   
3. In the Identity window, next to "Your Name:", enter your name as you want it to appear in the "From:" field of your outgoing messages.

   Note: This information may already be completed for you. You can modify it if you would like.

4. Next to "Email Address:", type your Indiana University email address and click Continue.

   If you are unsure of your exact IU email address, see At IU, what is my email address?

5. In the Server Information window, select IMAP. Next to "Incoming Server:", type the name of your mail server:
   
   
   • To access your Cyrus mail account, enter imap.iu.edu .
   • To access your Exchange account, enter imap.exchange.iu.edu .
   
   
6. Click Continue.
   
   
7. In the User Names window, verify that your incoming username is correct and click Continue.
   
   
8. In the Account Name window, create a name for your new account. You might want to enter something to differentiate it from existing accounts (e.g., IU Account). Click Continue.
   
   
9. Verify that the information you entered is correct. If it is not, click Go Back to make corrections. Otherwise, click Done.
   
   
10. On the left, under the name of the new account you just created, select Server Settings.
    
    
11. On the right, under "Security Settings", select SSL. Make sure that Use secure authentication is not selected.
    
    
12. Click OK to save the changes and exit.

Sending mail

Note: Mail will be sent using your existing outgoing server (if you have one). To use the IU outgoing mail server:

1. From the Tools menu, select Account Settings.
   
   
2. On the left, select Outgoing Server (SMTP).
   
   
3. On the right, next to the server list, click Add... .
   
   
4. Next to "Description:", type a descriptive name for the server (e.g., IU).
   
   
5. Next to "Server Name:", type: mail-relay.iu.edu
6. Verify that the "Port:" field is set to 465.
   
   
7. Select Use name and password, and enter your IU username.
   
   
8. Under "Use secure connection:", select SSL.
   
   
9. To save your changes and exit, click OK twice.

When you send mail, when prompted, enter your Network ID passphrase and click OK. If you want Thunderbird to remember your passphrase, select Use Password Manager to remember this password. .

Reading mail

To read your mail, in the "Folders" pane on the left, click Inbox. When prompted, enter your Network ID passphrase and click OK. If you want Thunderbird to remember your passphrase, select Use Password Manager to remember this password. .

Note: If you have folders in IU Webmail that don't appear in Thunderbird:

1. Make sure Thunderbird can download messages from your Inbox (see "Configuring Thunderbird" above), and then Ctrl-click the account name in the folder list and choose Subscribe... .
   
   
2. Check each folder you would like to access, and then click Subscribe. (If you have subfolders, you will have to click the arrow next to the parent folder to view them.)
   
   
3. When you're finished, click OK at the bottom.

The folders will be listed under the Inbox; you may have to click the arrow to expand the folder list to see them.

Comments/Questions/Corrections