In Falcon, how do I page second tier support?

In Falcon, to page second tier support, follow these steps:

1. In Falcon, open an existing contact, or create and save a new contact. To create a new one, follow the instructions in the Knowledge Base document In Falcon, how do I create a contact?
   
   
2. From within the contact, click Correspondence.
   
   
3. Click Send Page.
   
   
4. From the drop-down menu next to "Select Campus:", select the campus of the individual or group you intend to page.
   
   
5. The "Select User to Page:" field will appear; click the icon at the end of the field to reveal a list of second tier individuals and groups. Double-click the name of the individual or group you intend to page.
   
   
6. In the "Message:" field, enter the message you wish to send with your page.

   Note: Please limit your message to 255 characters.

7. To send the page, click the green checkmark.

Also see:

• In Falcon, what is an assignment group?
• In Falcon, how do I upload an attachment to an incident?
• In Falcon, how do I create or reassign an incident?
• In Falcon, how do I send email to a customer?
• For Falcon at IU, how can I report a problem or ask a question?