In Outlook, how do I search through the ADS Global Address List if I'm using IMAP?
If you use Outlook to read an email account through IMAP, you can access the Indiana University Global Address List (GAL) by adding it as an LDAP service.
Note: These instructions do not apply if Outlook is configured for an Exchange account. When using Exchange, Outlook reads the GAL automatically, and does not need the configuration described below.
On this page:
Outlook 2007
To configure the GAL through LDAP in Outlook 2007:
- In Outlook, from the
Toolsmenu, selectAccount Settings....
- Select the
Address Bookstab, and then clickNew.
- Select
Internet Directory Service (LDAP), and then clickNext.
- In the "Server Name:" field, type
ads.iu.edu. Under "Logon Information", checkThis server requires me to log on.
- Enter your IU Network ID username and passphrase. You
must put
ads\before your username, for example: ads\usernameClick
More Settings.... - Click
OKwhen you see "The E-mail account you have just added will not start until you choose Exit from the File menu, and then restart Microsoft Office Outlook".
- In the "Port:" field, change
389to3269. CheckUse Secure Sockets Layer, and then click theSearchtab.
- In the "Search base:" field, type the following (there are no spaces after the commas): dc=ads,dc=iu,dc=edu
- Click
OK, thenNext, and thenFinish.
- Restart Outlook.
Outlook 2002 and 2003
To configure the GAL through LDAP in Outlook 2002 and 2003:
- In Outlook, from the
Toolsmenu, selectE-mail Accounts....
- Select
Add a new directory or address book, and then clickNext.
- Select
Internet Directory Service (LDAP), and then clickNext.
- In the "Server Name:" field, type
ads.iu.edu. Under "Logon Information", checkThis server requires me to log on.
- Enter your IU Network ID username and passphrase. You
must put
ads\before your username, for example: ads\usernameClick
More Settings.... - Click
OKwhen you see "The E-mail account you have just added will not start until you choose Exit from the File menu, and then restart Microsoft Office Outlook".
- In the "Port:" field, change
389to3269. CheckUse Secure Sockets Layer, and then click theSearchtab.
- In the "Search base:" field, type the following (there are no spaces after the commas): dc=ads,dc=iu,dc=edu
- Click
OK, thenNext, and thenFinish.
Querying the GAL
You can now query the GAL from within a message, or from Outlook's address book. To query the GAL from within a message:
- Begin a new message by clicking the
New; alternatively, from theFilemenu, selectNew, and thenMail Message.
- In the
To...line, type the last name, a comma, and then the first name. PressCtrl-k(hold down theCtrlkey and then press the letterk).
- The name should resolve and be underlined. If there are several
people with the same name, the
Check Namesdialog box will open with a list of matching names. Select the correct name, and then clickOK.
To search through a list of last names, you can either type the first few letters of the first name, or just the first initial. You can leave the first name off entirely, but this may return more than 100 results (Outlook by default returns only 100 results at a time), or if you've changed the settings in Outlook to allow more than 100 entries, your request may take too long and fail.
To query the GAL from within Outlook's Address Book:
- In Outlook, select
Tools, and thenAddress Book.... Due to the size of the GAL, Outlook may take several minutes to complete this command.
- When the Address Book opens, the "Show Names from the:" drop-down
menu should have
ads.iu.eduselected.
- In the "Type Name or Select from List:" field, type a username
or a last name, a comma, and at least a partial first name.
Note: LDAP searches may take a very long time, and often time out even if you have a fast connection. It is common to experience server timeouts or "This action could not be completed" errors if your search is not specific (e.g., if you type only a last name, or just the initial of the first name).
Outlook 2000
Note: Outlook 2000 has two different modes, Internet Only and Corporate/Workgroup. These instructions apply to the Internet Only mode. Corporate/Workgroup mode is for normal access to an Exchange account and does not need LDAP to access the GAL.
To configure the GAL through LDAP in Outlook 2000:
- From the
Toolsmenu, selectAccounts.
- In the
Internet Accountswindow, clickAdd, and then selectDirectory Service....
- In the "Internet directory (LDAP) server:" field, type
ads.iu.edu. Make sureMy LDAP server requires me to log onis checked, and then clickNext.
- Enter your IU Network ID username and passphrase. You
must put
ads\before your username, for example: ads\usernameLeave
Log on using Secure Password Authentication (SPA)unchecked. ClickNext. - Under "Do you want to use this service to check addresses?",
select
Yes.
- Click
Next, and then clickFinish.
- In the
Internet Accountswindow, selectads.iu.edu, and then clickProperties.
- In the
Advancedtab, under "Server Port Number", next to "Directory Service (LDAP):", change389to3269.
- Check
This server requires a secure connection (SSL).
- In the "Search" section, in the "Search base:" field, type the following (there are no spaces after the commas): dc=ads,dc=iu,dc=edu
- Click
OK, and then clickClose.
Querying the GAL
You can now query the GAL from within a message, or from Outlook's address book. To query the GAL from within a message:
- Begin a new message by clicking the
New; alternatively, from theFilemenu, selectNew, and thenMail Message.
- In the
To...line, type the last name, a comma, and then the first name. PressCtrl-k(hold down theCtrlkey and then press the letterk).
- The name should resolve and be underlined. If there are several
people with the same name, the
Check Namesdialog box will open with a list of matching names. Select the correct name, and then clickOK.
To search through a list of last names, you can either type the first few letters of the first name, or just the first initial. You can leave the first name off entirely, but this may return more than 100 results (Outlook by default returns only 100 results at a time), or if you've changed the settings in Outlook to allow more than 100 entries, your request may take too long and fail.
To query the GAL from within Outlook's Address Book:
- In Outlook, select
Tools, and thenAddress Book.... Due to the size of the GAL, Outlook may take several minutes to complete this command.
- When the Address Book opens, the "Show Names from the:" drop-down
menu should have
ads.iu.eduselected.
- In the "Type Name or Select from List:" field, type a username
or a last name, a comma, and at least a partial first name.
Note: LDAP searches may take a very long time, and often time out even if you have a fast connection. It is common to experience server timeouts or "This action could not be completed" errors if your search is not specific (e.g., if you type only a last name, or just the initial of the first name).
Last modified on May 13, 2009.







