How do I forward a UMS voice mail message?

Forwarding a UMS voice mail to another UMS user

To forward a Unified Messaging Service (UMS) voice mail message to another UMS user:

1. After listening to the message you wish to forward, press 2 to forward to an extension.
2. Enter the 10-digit mailbox number followed by  # .
3. When you have finished, press  # .
4. Press 1 to send or press 2 to record a comment. Press 3 to send without priority.

Forwarding a UMS voice mail to a non-UMS user

To forward a UMS voice mail message to a non-UMS user, forward the email message containing the voice message to that person's email account. The person receiving the message can then access the message as a .wav file.

For more about accessing voice mail messages through UMS, see In UMS, how do I check my voice mail?

Follow the URL below for a UMS voice mail training video and a printable UMS wallet card with common shortcuts:

If you have questions about your UMS account on an office phone, contact a Telecommunications Consultant at 812-856-2287 (IUB) or 317-274-3004 (IUPUI). Campus housing residents, contact Campus Housing Telephone Services at 812-855-4455. (This call is free from any campus phone at IUB or IUPUI by dialing 5-4455.) To report trouble with UMS, call 812-855-2111 (IUB) or 317-274-3004 (IUPUI).

Also see:

• How can I use UMS from off campus?
• In UMS, how do I check my email?
• In UMS, how do I check my voice mail?