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In Windows, how can I add an alternate phone number to an existing dial-up connection?

Not all versions of Windows allow alternate numbers for a single connection. Windows NT 3.51 and below, 98, and Me do not accommodate alternate numbers.

An alternate number is available for the IUB modem pool; however, there is no alternate number for the IUPUI pool.

To add an alternate number to an existing connection, follow the appropriate steps below:

Windows XP

  1. From the Start menu, select Settings, then Network and Internet Connections.

    Note: If this doesn't match what you see, refer to About navigation settings in Windows.

  2. If you do not see a list of connections, click Set up or change your Internet connection. On the Connection tab, click the name of your connection (e.g., IUB or IUPUI). Click Settings.

    1. Click Properties, or if you see a list of connections, right-click your connection and choose Properties. Then click Alternates.
    2. Click Add, and type the number (e.g., 856-5202 for IUB). Click OK.
    3. In the Alternate Phone Numbers window, make sure that there is a check in the box next to If number fails, try next number. Since the alternate lines have fewer modems, leave unchecked Add successful number to top of list. Click OK.

  3. Click OK three times.

Windows 2000

  1. From the Start menu, select Settings, then Control Panel. Double-click Network & Dial-up Connections.

  2. Right-click the appropriate connection, and then click Properties.

  3. Click Alternates, and click Add to include any additional numbers (e.g., 856-5202 for IUB). Click OK twice.

Windows NT 4.0

  1. Double-click the My Computer icon on the desktop, and then double-click the Dial-Up Networking icon.

  2. Select your Phonebook entry from the drop-down list. Click More, then Edit entry and modem properties.

  3. In the window that appears, click the Basics tab, and then click Alternates... .

  4. Click Alternates and type the number (e.g., 856-5202 for IUB) using the Add button. Click OK three times.
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Last modified on May 13, 2009.

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