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In Microsoft Outlook 2000 and later for Windows, how do I automatically forward all of my mail to another address?

Note: For Outlook 2000, this document applies to Corporate or Workgroup mode installations, configured to access a Microsoft Exchange Server mailbox.

You can use Outlook Inbox rules to handle all incoming mail. Using these rules, you can easily forward, filter, or move your incoming mail. To do so in Outlook 2000 or later, follow the instructions below:

  1. In Outlook 2003 or 2007, from the Tools menu, select Rules and Alerts, and then from the Rules tab, choose New Rule... . In Outlook 2000 or 2002, from the Tools menu, select Rules Wizard, and then click New... .

    • In Outlook 2002, select Start from a blank rule, and then select Check messages when they arrive.
    • In Outlook 2000, select Check Messages when they arrive. Click Next.

  2. Do not check any boxes under "Which condition(s) do you want to check?" Click Next.

  3. When asked, "This rule will be applied to every message you receive. Is this correct?", click Yes.

  4. If you do not want a copy left in your Inbox, check delete it. Whether you choose to have items deleted or not, to avoid exceeding your quota, you will need to periodically log into your Exchange mailbox to clean out your Inbox and/or empty the Deleted Items folder. If you do not have access to the computer where you have Outlook installed, you can clean out your Inbox using Outlook Web Access (OWA). For more information, see Using Outlook Web Access, how do I empty my Deleted Items folder?

  5. Check redirect it to people or distribution list. In the lower pane, click people or distribution list. This will open the Rule Address window with the address book. To enter an email address, under "Specify to whom to forward", in the right pane, click to position your cursor, and enter the email address to which you would like to forward your mail. For example, if you would like to forward all of your mail to your Cyrus account, use the address below, replacing username with your username: username@imap.iu.edu

    Note: If you use  username@indiana.edu  or  username@iupui.edu , you will receive duplicate messages in your Exchange Inbox and the mail will not be forwarded from your Exchange mailbox. This is because  username@indiana.edu  and  username@iupui.edu  are valid addresses for your Exchange mailbox, regardless of how your preferred address is set.

    You may also enter the full Internet address for a non-IU account to which you want your mail to be forwarded, as in the following examples (replace username with your username):

    username@hotmail.com username@yahoo.com
  6. Click OK, and then click Next.

    Note: The action permanently delete it cannot be combined in a rule with the redirect it to people or distribution list action, since the latter is considered a server-only action. See step 5 above.

  7. Apply exceptions only if you do not want the rule to forward all messages. Click Next.

  8. Under "Please specify a name for this rule:", type something descriptive, such as: Forward all messages to Yahoo

    If you want all of the messages currently in your Inbox to be forwarded according to this rule, check Run this rule now on messages already in "Inbox". (Leaving it unchecked will forward all messages that arrive after you finish creating this rule.) If you want this rule to start working immediately, leave Turn this rule on checked.

  9. Click Finish. Close the Rules Wizard by clicking OK.

Now, any mail sent to your Exchange mailbox will be forwarded to the address you listed in the above procedure. You may return to the Rules Wizard any time to toggle this rule on or off with the checkbox.

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Last modified on September 11, 2008.
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